Taproom Manager at Small Beer Brew Co.

At Small Beer, we brew great tasting beer below 2.8% ABV, encouraging drinkers to think big. We’re a dynamic team who believe in exceptional quality of product and innovation.

Social responsibility is at the heart of what we do, from production and packaging to the brewery’s role within the community. We’re a fast-paced business with ambitious plans, and proud to be London’s first B Corp certified brewery.

An exciting opportunity has arisen to join the company as the Taproom Manager at our beautiful Brewery.

Job purpose:
For many, the Small Beer taproom may be the first experience consumers have with our brand. The Taproom Manager will be responsible for making the taproom experience nothing short of exceptional. The Taproom Manager needs to ensure smooth operation of the taproom by making sure that the environment is comfortable, that the beers are at their absolute best, and that unforeseen needs are addressed quickly. It will be your baby to manage and grow, so ideas around consistently growing footfall will always be welcomed.

Duties and responsibilities:

• Opening and closing the taproom (setting up and closing down cash drawers, ensuring that the taproom is clean and ready for customers, restocking/ordering any necessary supplies/dry goods)
• Ensuring that the beers on tap are perfect to serve (temperature, quality, taste).
• Tirelessly making sure that taproom customer’s needs are met quickly and efficiently - always with a smile - great hospitality!!
• Creating and maintaining an enjoyable taproom environment (temperature, music, cleanliness, conduct)
• Maintaining accurate taproom inventory (glassware, merch, etc.)
• Enjoy being a beer educator as well as pouring a great pint/mixing a top G&T.
• Fulfilment of Deliveroo orders
• Working towards continuous optimisation of taproom operations
• Play the role of brand ambassador

Qualifications include:

• Prior taproom / bartending experience
• Demonstrated knowledge of beer, including basic understanding of beer production
• Excellent communication and organisational skills + exceptional customer service.
• Attention to detail and ability to multi-task
• Positive attitude and calm under pressure
• Basic familiarity with tablet-based POS systems
• Ability to move full kegs
• Aptitude for and desire to learn the mechanical workings of taproom equipment in order to address problems quickly and efficiently

Working Hours
This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working in the fast-paced environment of a crowded taproom, working within close proximity of an operating brewery equipment itself, and always customer facing

The taproom is open Fri & Sat and we host events in the evenings (typically Thu-Sat). Min 20 hours/week, £14/hr salaried.

Physical requirements
The Taproom Manager will likely be required to stand for extended periods of time when overseeing taproom operations. They may also be required to lift boxes 14kg and move empty / full kegs.

What Small Beer employees can expect
If you would like to be part of an innovative start-up leading change in the drinks space and love the thought of playing a vital part in our growth, then get in touch - this could be the perfect role for you.

To apply please send your CV and a cover letter along with a description of why you would make the ideal candidate for this role to careers@smallbeer.co.